Job Description

:
Job Profile Summary
Manage, implement and strategize the design, development and implementation of SAP Logistics; through the development, establishment and implementation of SAP Logistic which is not limited to Material Management (MM), Plant Maintenance (PM), Production Planning (PP), Sales & Distribution (SD) and Warehouse Management (WM) enhancement framework by covering its functionalities, integrated solutions, capabilities and security in order to achieve efficient operability, compliance and sustains productivity thus enhancing the value creation for Division business through IT innovation and support the business to attain operational excellence.

SAP Functional Support

• Identifies areas of improvements and proposed the improvement plans to the customers
• Provide solution to medium to complex requirements
• Provide guidance and coaching to subordinates to enable them to manage their day to day operations
• Manage and coordinate resolutions of change requests and/or projects that may involves system enhancements and training requests
• Manages mid-level management clients, company management and project team expectations for agreed upon project performance by obtaining and providing project metrics. Recommends and implements changes or alternate paths based upon performance and metrics.
• Develops and makes presentations that could lead to expanded business opportunities. Participates in proposal efforts and sales calls to enhance opportunities for future business deals with client.
• Oversees assigned personnel for projects / operations. Assigns work and provides direction about timeliness and completion of project /incidents and change requests objectives. Addresses performance issues within prescribed guidelines.

Project Execution

• Support the transition team in ensuring that all technical knowledge is captured. Ensure that the site operation teams are fully trained to support the site infrastructure. Perform job shadowing and go-live preparations.
• Self-starter and independent in managing the tasks assigned.
• Proactive in proposing improvements to simplify processes.

Service Management and Continuous Improvements

• Review information, incidents, problems and analysis collected and escalated by Service Desk team. Perform additional analysis of incidents and problems. Resolve the incidents and problems.
• Escalate incidents and problems, as necessary, to the appropriate team or vendor, while actively retaining ownership of the incident on behalf of the users. Notify users of resolutions.
• Seek opportunities, develop, and maintain knowledge of business processes, and SAP applications functionality and configuration. Receptive to performance and developmental feedback.
• Deliver SAP Functional support work within agreed service levels and budgetary guidelines defined in the Service Level Agreement.
• Adhere to GSC IT support procedures, policies and guidelines.
• Implement operational continuous improvement, service efficiency initiatives, functions improvement and rationalization to better serve Sime Darby business needs.
• Help with regular reviews and analysis of Problem Management data to highlight causes of frequent or high impact failures and suggest preventative action.
• Enter SAP application solutions into the knowledge database.
• Prepare the Standard Operating Procedures (SOP) required for the effectiveness and quality of the services provided.

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in business administration, information technology, engineering or related field preferred
• 5 or more years of related working experience in SAP Support environment and/or SAP project implementation in the areas of logistics.
• Keep abreast with SAP technology advancements and developments and have the ability to understand and utilise new technology.
• Knowledge in the areas of SAP (SD, MM, PM, PP and WM)
• Knowledge in IS-Automotive (VMS and Warranty) will be an added advantage
• Experience in either SAP ECC and/or S/4 HANA
• ITIL v 4 certified will be an added advantage

Other Qualifications

• Good personal computer and business solutions software skills
• Strong communication skills
• Good organizational skills
• Good creative, analytical and problem-solving skills
• Good interpersonal and presentation skills for interacting with team members, clients and company management
• Good human relations and leadership skills to train, guide, motivate and mentor the work of project personnel
• Basic negotiation skills to participate in new business development opportunities
• Skilled in estimating and common project management desktop tools
• Ability to handle multiple tasks simultaneously and switch between tasks quickly
• Ability to manage medium sized projects
• Ability to work in a team environment
• Ability to deal with ambiguity and change
• Ability to create and maintain formal and informal networks
• Possesses technical and analytical skills in systems customization and configurations, forms and reports development on SAP applications.
• ABAP/4 development experience will be an added advantage.
• Willingness to travel

Our culture and benefits: DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC
As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

• Extensive resources to support your onboarding and continual development including DXC University

• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition

• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC

• More time to do the things you love with flexible leave options, including purchased leave

• Take time to give back with charitable and emergency services volunteer days

• Well-being matters to us and our Employee Assistance Program is there to support you and your family

How to apply & our commitment to you in return: If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.
In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.
We are an Equal Opportunity Employer: DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the 'bring your whole-self to work' philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .

Skills Required