Job Description

Job Objective:

The Scrum Master role within the International Health organization will utilize SAFe practices to help a self-organizing, self-managing Scrum Team achieve its deliverables on-time with quality. The Scrum Master will work with teams to establish priorities, continuously plan work efforts, and remove impediments from internal and external forces. The Scrum Master will have direct influence on team deliverables and team culture.

The Scrum Master must be well-rounded, highly motivated, self-starter that works best in a collaborative, dynamic, and agile environment. Excellent communication skills (written and oral) are essential to this position as the Scrum Master will interface with on- and off-shore resources, business owners, enterprise architects, security, and infrastructure resources. A scrum master needs to have great motivational and time management skills as well.

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Key Responsibilities:

• Act as a Scrum Master for multiple distributed agile teams
• Support the team through servant leadership, leading by example.
• Establish, support, and facilitate team level cadence and ceremonies such as sprint planning, daily stand up, retrospectives, backlog refinement, etc.
• Support the team in establishing realistic and achievable delivery commitments while operating at a sustainable pace.
• Facilitate / support management of dependencies to ensure alignment of delivery.
• Remove impediments and escalate in a timely manner as necessary.
• Remove barriers between stakeholders and scrum teams.
• Provide coaching and guidance to the team to support adoption of agile values, principles, and practices.
• Support Product Owner with maintaining and refining product backlog
• Support Product Owner with prioritization and forecasting of roadmap based on team velocity and stakeholder requests.
• Support Product Owner and stakeholder collaboration as requested or needed.
• Protect the team from uncontrolled injection of work.
• Act as a change agent and help to build and support a learning environment for continual growth.
• Maintain metrics and data necessary to provide visibility on progress, quality and value to stake holders.
• Participate in and contribute to internal agile communities of practices and/or Scrum Master Forums.

Desired Traits:

• Passionate about continually learning new tools and techniques to support the team and encourages others to do so as well.
• Proactive, with the ability to adjust or flex approach based upon the situation at hand.
• Ability to partner and build relationships across the organization to collaboratively achieve goals.
• Ability to facilitate and support discussion and conflict resolution at the team level.
• Ability to promote a safe environment for constructive dialogue to encourage continual growth and improvement.
• Ability to communicate effectively and concisely with their team, Product Owners, other Scrum Masters, Stakeholders and Management.
• Ability to guide a team with diverse personalities and approaches toward becoming self-organizing and self-managing.

Required Experience / Qualifications

• 3+ years of experience as a Scrum Master on a Scrum team or related agile roles.
• 3+ years of experience in IT.
• Ability to facilitate and proactively organize meetings.
• Excellent problem-solving thinking skills.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

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