Sea Freight Operation Manager

Shah Alam, Selangor, Malaysia

Job Description

Mohon
Penerangan Kerja
Kelayakan

  • Diploma / Advanced Diploma / Degree in Logistics, Transportation, Supply Chain or equivalent.
  • Minimum 7 years' experience in freight forwarding operations, with at least 5 years in a managerial role.
  • Strong understanding of sea freight processes and operational KPIs.
  • Proven ability to lead, motivate and develop high performing teams.
  • Excellent communication, problem-solving and decision making skills.
  • Organized, detail oriented and hands-on in managing daily operations.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).
Tanggungjawab
  • Lead and oversee the Sea Freight Department (Export, Import, Declaration and Outside Operations).
  • Provide leadership, coaching and direction to ensure operational efficiency and service quality.
  • Ensure all operational KPIs are achieved and maintain high service standards.
  • Conduct regular performance reviews, team meetings and submit monthly management reports.
  • Develop and improve SOPs to enhance workflow, efficiency and cost control.
  • Build and maintain good relationships with customers, vendors, government and port authorities.
  • Collaborate closely with internal departments such as Sales, Finance and Management.
  • Identify operational gaps and implement corrective or preventive actions when needed.
  • Monitor and manage department costs, proposing cost-saving initiatives.
  • Ensure all activities comply with company policies, guidelines and statutory requirements.
Manfaat
  • EPF, SOCSO & EIS
  • Annual Medical Claim entitlement
  • Hospital Insurance Coverage including hospitalization and surgical benefits
  • Performance Bonus based on company and individual results
  • International Exposure & Career Growth Opportunities
  • Supportive Work Environment that values teamwork and continuous improvement
Kemahiran
Sea Freight Operations Freight Forwarding Team Leadership Logistics Management
Peringatan Penting
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Job Detail

  • Job Id
    JD1289828
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned