Job Description

As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals\' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance our vision of Food and Companionship Enriching Life. Elanco\'s promise to employees: Together, we foster an inclusive culture where everyone can make a difference, encouraging ownership, growth and well-being.

Objective of the Position:

1. Mitigate credit risk by analyzing customer annual financial reports, quarterly and regulatory filings debt service ratings and other reporting tools.

2. Work closely with business partners or relevant stakeholders to develop solutions to support the control credit risk for customer portfolio and accounts receivables including assessing risk, overdue and order blocks. Ensure the timelines and quality meet the agreed service levels and target.

3. May support and actively participate in a local project or the improvement to existing processes and solutions.

4. Accurate and timely response to customer requirements.

Functional Task (including but not limited to):

• Carry out credit evaluation on customers, assess the credit worthiness with relevant supporting data or documentation in line with the credit policy.
• Approve credit limit reviews within authority level and follow-up unapproved requests routed to management.
• Ensure customer orders are released in a compliant and timely manner daily. Highlight any red flags identified in customer payment patterns and behaviours in a timely manner.
• Conduct periodically credit limit and risk category reviews in collaboration with Business team as per defined timelines and comply with credit policy.
• All requests should be processed according to the established work instruction and process definition guideline, accuracy and the completeness of the creation/change request processed should be ensured.
• Recognizes and solves typical problems within team or work collaboratively with other teams to resolve issue affection cash collection/revenue recognition or raise issues that may impact the customer satisfaction.
• Support controls and periodic inspections to ensure compliance with internal controls, standards or rules, and delivery of service levels and KPI targets.
• Ensure that deadlines for report submission are met consistently and customer or business partner queries are attended and resolved in a timely manner, responsible and proactive manner.
• Completes tasks and meet all compliance related requirements, including audit request, SOX Control and adherence to Elanco policies and procedures under moderate supervision.
• Actively support or participate with any project related to system enhancement, process improvement for credit management with influence on accuracy, efficiency, and compliant credit management process.
• Undertake other tasks that may be assigned from time to time, as required by Elanco Management.

Skills and Capabilities:

• Requires basic knowledge, understanding or some specialization of financial statements, ratios and concepts.
• Meticulous in details and post good analytical skills.
• Under moderate to limited supervision, effectively prioritize and complete assigned functional tasks and other deliverables.
• Anticipate and responds flexibly and empathically to customer needs and effectively manage their expectations.
• Ability to make decisions related to own work or recognizes and solves typical problems within team
• Positive working attitude with a high degree of initiative and is adaptable to change.
• Ownership for all applicable SOX and Operational Controls in own work unit.
• Good interpersonal skill as frequent communication with stakeholders from various department would be required.

Requirements

• Diploma/Degree in Finance/Accounting, Business Administration with 0 -2 years of related industry experience or equivalent in Credit Management or other accounting function in an MNC or Shared Service.
• Basic knowledge and understanding of Credit Management and Accounting Functions.
• Basic knowledge and experience of operating ERP System - SAP FSCM Module and MS Office Tools, particularly Excel, PowerPoint, and Outlook. Experience using the ServiceNow, or Sales Force is a plus but not require.
• Have experience in supporting low to medium complexity tasks and participating in a small to medium size project initiatives.
• Lean/Six Sigma exposure or equivalent is a plus but not require.
• Progressive mindset and aptitude in learning and adapting to technology and productivity tools.
• Proficient in English is mandatory; multi-lingual is required if you support Japan, Korea, Taiwan, China, Thailand and Vietnam.
• Additional hours at critical times (e.g., month-end) may be required. Also, and on an exceptional basis, the role may require work on public holidays.

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

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