Job Description

About the Role

Reveillon Group is looking for a passionate and experienced

Senior Barista (Cafe)

to lead beverage operations and deliver outstanding customer experiences in our cafe outlets.

As a Senior Barista, you will be responsible not only for crafting high-quality coffee and beverages but also for supporting the training of junior baristas, maintaining consistency, and ensuring a welcoming cafe atmosphere that reflects company's hospitality standards.

Key Responsibilities1. Beverage Preparation & Quality Assurance

Prepare and serve all coffee, tea, and specialty beverages according to company recipes and presentation standards. Ensure beverage quality, consistency, and accuracy during every service period. Operate and maintain espresso machines, grinders, and brewing tools properly. Conduct daily calibration of coffee machines and grinders to maintain flavor balance and extraction quality. Monitor freshness of ingredients, milk, and syrups to ensure top quality at all times.

2. Customer Service Excellence

Deliver warm, professional, and attentive service to every guest. Engage with customers, share product knowledge, and make personalized drink recommendations. Handle feedback or complaints in a courteous and solution-oriented manner. Build rapport with regular guests and promote a positive cafe experience.

3. Team Leadership & Training

Support the Outlet Manager in training, guiding, and supervising Baristas. Lead by example in beverage preparation, customer service, and cleanliness standards. Assist in onboarding new team members and maintaining updated beverage SOPs. Motivate the bar team to achieve service excellence and consistency.

4. Operational & Inventory Support

Assist in daily operations including ordering, stock control, and inventory management. Ensure sufficient par levels of coffee beans, milk, and beverage ingredients. Maintain cleanliness and hygiene in bar and cafe areas according to company and regulatory standards. Participate in daily opening and closing duties, including equipment cleaning and cash handling (if assigned).

5. Brand Standards

Uphold company's brand image and hospitality values through quality, presentation, and professionalism. Maintain food safety, hygiene, and cleanliness at all times according to company SOPs.

Requirements

Minimum

2-3 years' experience

as a Barista, with at least

1 year in a senior or lead role

. Strong knowledge of coffee beans, brewing methods, and latte art. Excellent customer service and interpersonal skills. Team-oriented, dependable, and able to lead by example. Ability to work under pressure and maintain service quality during peak hours. Proficient in English and Bahasa Malaysia; Mandarin is an advantage. Willing to work flexible hours, including weekends and public holidays.
Job Type: Full-time

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

Maternity leave Parental leave
Work Location: In person