Job Description

About the Company Hello! Welcome to Plaza Premium Group, we\'re people passionate about \'Making Travel Better\'. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don\'t need to be from this industry, you do need to be passionate. Our promise to you: We will respect and value your background and perspectives We will work together with integrity We will share our incredible pride for job, company and industry What we ask of you: Bring passion to all that you do Listen, move fast and think innovatively Speak up, have ideas and share them Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn\'t just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. Together, we\'ll make travel better. What you\'ll be doing - The position contributes to PPG lounge operations globally by providing modern digital architecture designs, analyses, develops, and documents the lounge management solutions. This position is expected to drive technology capabilities adoption & standardization to support the strategic business roadmaps for global lounges expansion and operations. This position is to support the PPG Business Development and Sales team in clients\' requirements and IT integration discussion with our Lounge Management Solutions. Enable: Efficient & Effective technology adoption; Process Automation, ITIL Framework, Business Requirements Analysis, Technical Design and Development. Govern: Data and Security Compliance, Policy & Procedure, Quality Assurance, Technology Standardization. Innovate: Keep up to date with technology evolution and industry developments, and perform proof-of-concept pilots to drive continuous digital innovation. Job Responsibilities: Supporting global commercial and operation users in reviewing business and operation needs. Leading the business and integration requirements discussion with B2B clients and translating the requirements into IT business solution proposals. Identifying options for potential solutions and assessing them for both technical and business suitability. Leading system architecture design and review. Leading system development team (internal and external vendors) through programming, testing, and implementation. Managing external hardware & software vendors globally and coordinating with infrastructure team as needed to deliver the business solutions. Investigating, and recommending hardware/software for purchases, and providing global support / solution to enable the lounge business engagement. Defining and executing on the digital transformation strategy in compliance with PCI DSS by adopting AWS Technologies and solution. Reviewing and updating the relevant documentation (inclusive of flow diagrams/models) to reflect changes made to the system. IT application projects management and ensuring that project budgets are adhered to and deadlines are met. Supporting users on change control, providing training and user manuals to users for all systems implementations. Job Requirements: Post-secondary degree in Computer Science, Information Technology, or related disciplines. Minimum of 7 years of technology solutions development experience with at least 5 years hands-on technical business analysis and project delivery roles preferably gained from sizable firms or multinational companies. Extensive knowledge of data processing, hardware platforms, and enterprise software applications and cloud platform solutions. Technical experience with systems networking, databases, web and mobile application development, and user support. Experience in Mobile Hardware Application Problem Analysis & Solution Design with mobile APP & web programming languages (Java & C#). Good understanding in Data Base in both RDBMS and NoSQL. Background in Microsoft .NET, HTML5, CSS. Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project (or other project management tool). Strong analytical and problem-solving skills. Experience in the development and implementation of standards, procedures, and guidelines to support operational processes. Willingness to work occasionally outside of normal business hours. Willingness to travel if necessary. Organized & able to work independently and under pressure. Good command of spoken and written English and Chinese. Effective communication skills for interactions with global teams.

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