Job Description

The Responsibilities of the Role:

• Perform technical support tasks including stakeholder communication, incident/problem management, resolution, and escalation as appropriate.
• Manage db issues day-to-day.
• Troubleshooting, root causing, perform db administration activities ensuring issues are resolved in timely fashion within agreed SLA.
• Perform db performance monitoring to determine performance bottlenecks and Root Cause Analysis.
• Proactive learner with the ability to research and quickly utilize new technologies.
• Work with other cross-functional and enterprise-wide organizations to maintain db systems and enhancements.
• Provide on-site and on-call database operations support for all in-country live applications and services according to defined Operations Level Agreement.
• Manage, support, and maintain database technology and infrastructure, adhering to the architectural guidelines and policies.
• Write/maintain OS level scripts for DB automation and application maintenance. Physical implementation of databases, storage structures, high-availability solutions, replication, and disaster recovery solutions.
• Proactive and reactive performance analysis, monitoring, troubleshooting and resolution of escalated issues.
• Collaborate with application support teams to optimize performance of database.
• Prioritize investigation of high impact incidents to identify root causes and mitigation measures. Secure database software in production, development, and QA environments by installing all mandated security patches within stipulated dates.
• Ensure successful database backup and restoration.

• Bachelor of Computer Science / Information Technology from a reputable university/college with a minimum of 5 years of working experience in IT application development and support.
• OS - Linux, Unix.
• SQL- PGSQL, MySQL etc.
• NOSQL- Mongo, Redis etc.
• Good technical knowledge of High Availability databases.
• Should have strong UNIX platform skills and understanding of network, storage, tiered application environments and security.
• Implement Infrastructure as Code (laC) frameworks, such as Ansible and Terraform. Coding and scripting with common languages, such as Python, Linux Shell.
• Hands-on experience with associated database administration and troubleshooting tools.
• Ability to lead cross-functional teams on key infrastructure projects.
• Ability to learn new technologies and paradigms.
• Strong hands-on technical and engineering.
• Strong planning, organizational, analytical and problem-solving skills.
• Must be able to speak, read and write in English.

• Attractive Salary (RM8,000 - RM13,000).
• Performance related bonus for confirmed staff.
• Annual Leave 15 days.
• Medical Leave 14 days.
• Medical and hospitalization coverage.

• Mid-Senior Level

• Kuala Lumpur, WP, Malaysia.

• Full Time.

Scicom