Senior Executive, Marketing

Petaling Jaya, Malaysia

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Location: Petaling Jaya, MY

Job Summary
Lead the service sales and promote after sales service support.

General Responsibilities

Identify opportunities with potential customers and promoting extended coverage for the after sales service.
Data analysis of current status of service contracts, further to systematically approach the customer base to promote revenue growth in contract sales
Ensure that communications with customers and with the company are rapid and comprehensive.
To maintain keen enquiry on customer current eqpt and opportunity for potential sales
Ensure the market coverage for contracts and relevant after sales target industries are successful.
Ensure constant discussions and update with immediate superior to ensure yearly sales target can be achieved.
Timely submission of contract and sales reports via company\xe2\x80\x99s CRM
Timely update of opportunities / prospects / projects via company\xe2\x80\x99s CRM
Maintain a high level of customer relationship and eliminate the customer\xe2\x80\x99s complaint.
Ensuring that Company\xe2\x80\x99s reputation for high quality products and services are maintained.
Use own initiative to acquire comprehensive product knowledge.
Organize and coordinate promotional activities on consultation with immediate superior.
Build and maintain strong relationships with key clients.
Support marketing plan activities for the extended coverage, as and when required.

Job Requirements

Minimum 2 years working experience in similar role.
Bachelor\xe2\x80\x99s Degree in Science/ Engineering or other related fields.
Strong product knowledge in scientific instruments/ life science or from other relevant industries.
Good background knowledge of market industries for chemical analysis/analytical/life sciences instruments
Excellent interpersonal, communication, negotiation and presentation skills with influencing capabilities.
Self-starter and independent
Excellent interpersonal skills
Strong analytical capabilities
Ability to work with minimal supervision.

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