Job Description

Requirements & Qualification

Diploma / Bachelor's degree in Computer Science or any related field. Minimum 5 years of work experience in similar role is required for this position. Proficient in data analysis, process mapping, and requirements documentation. Exceptional analytical and conceptual thinking skills. Experience with business analysis tools (e.g., JIRA) and agile methodologies. Excellent communication, presentation, and stakeholder management skills. Ability to work effectively in cross-functional teams and manage stakeholder expectations. Preferably knowledge on ISO/IEC 27001, SOC 2, PCIDSS, ISO 31000, ISO/IEC 27005, or ISMS. Certified Business Analysis Professional (CBAP). PMI Professional in Business Analysis (PMI-PBA) or IIBA Agile Analysis Certification (IIBA-AAC). Experience in fuel retail or POS industries.

Responsibilities

Lead requirements elicitation sessions with stakeholders to understand business needs. Document detailed business and functional requirements, ensuring alignment with strategic goals. Performing requirements analysis. Gathering critical information from meetings with various stakeholders and producing useful reports. Analyze business processes to identify inefficiencies and opportunities for improvement. Utilize data analytics to uncover trends, measure performance, and support decision-making. Work closely with internal and external stakeholders to translate business needs into actionable technical requirements. Serve as a key liaison between clients and internal teams, facilitating effective communication and project alignment. Communicate insights and recommendations to management through detailed reports and presentations. Manage multiple projects simultaneously, ensuring timely and quality delivery. Support the implementation of new processes or systems through effective change management. Defining the project scope by assess the required resources and potential risks, produce approximate estimates, identity minimum deliverable and nice to have features. Prioritizing initiatives based on business needs and requirements. Monitoring deliverables and ensuring timely completion of projects. Mentor junior team members, providing guidance, feedback, and support in their professional development. Assist with the onboarding process for new team members to ensure smooth integration into the department. Potentially manage direct reports, including setting performance goals, conducting evaluations, and facilitating career growth. Work closely with internal and external stakeholders to translate business needs into actionable technical requirements. Serve as a key liaison between clients and internal teams, facilitating effective communication and project alignment. Communicate insights and recommendations to management through detailed reports and presentations. To perform any other task as assigned by the Supervisor.
Job Type: Full-time

Pay: RM5,000.00 - RM5,300.00 per month

Benefits:

Free parking Health insurance Maternity leave Meal provided Opportunities for promotion
Application Question(s):

What is your expected salary? How long is your notice period?
Experience:

Business analysis: 5 years (Preferred)
Location:

Bandar Baru Bangi (Preferred)
Work Location: In person