Senior Manager Business Operations

Kuching, Sarawak, Malaysia

Job Description


Job summary:

To be fully responsible for the overall smooth running of the EM branch\'s businesses operations within Consumer Goods thus contributing to the branch / company profitability.

General responsibilities:

  • To enhance the efficiency of EM operations, providing clear support to the Sales Team to boost productivity.
  • Managing client Business Review (BR) for the entire EM.
  • Managing Accounts Receivable (AR) for the entire EM.
  • Monitoring and managing Service Levels, including demand forecasts for the entire EM
  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Provide interpretation and explanation on sales administration/support policies and procedures
  • Prepare and compile submission of individual sales achievement to ensure accurate and successful processing of incentive
  • Produce and monitor regular sales reports and statistics on a daily, weekly and monthly basis
  • Execute daily sales administration activities (e.g. customer price maintenance, order taking and
  • submission, shipment tracking) in accordance to agreed service level standards
  • Coordinate with sales and marketing team to provide support on general administrative activities (e.g. office admin, SAP maintenance and lodging)
  • Recommend improvements or process enhancement to improve team productivity and cost efficiency
  • Work closely with internal departments to gather information and resolve issues affecting sales.
Functional skills and knowledge:
  • Cascade team/function goals to ensure goals are clearly communicated
  • Manage and oversee team\'s delivery of team/function goals to drive execution against goals set
  • Drive and manage learning and development of the team in branches
  • Demonstrate sound knowledge and understanding of the business and industry
  • Proven track record in managing teams within a shared service environment
  • Proven team management skills with knowledge of SAP accounting applications
  • Demonstrate advanced research and analytical skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken
  • Willing to travel to Sabah and Sarawak
Education:

Degree in Sales/Marketing, or related fields

Work experience:
  • Minimum eight to ten years\' experience in a similar role
  • Minimum three to five years\' experience in a managerial capacity
#LI-MY1

Requisition Number: 133938

Department: Sales

DKSH

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Job Detail

  • Job Id
    JD1001916
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuching, Sarawak, Malaysia
  • Education
    Not mentioned