Job Description

Job Title

Senior Manager Regional Sales Malaysia

Reports To

Head of Sales

Position Summary

Responsible for managing and strategizing the regions sales target, MGR, rates and contract. Develop, formulate MAB Kargo sales strategies, action plans and coordinate sales, pricing, inventory, marketing and operational activities. Monitor the performance and to ensure the achievement of the cargo revenue target and smooth cargo operations in the regions. Foster strong relationship with trade partners. Coach & guide the team members in order to build a stronger MAB Kargo team.

Key Accountability * To manage marketing and sales activities with cargo agents at the station and regional level.

• To formulate and implement all marketing, sales, and pricing structure strategies.
• To formulate and implement revenue generation strategies and cost containment measures.
• To improve the operating efficiency for all sales and rating activities, with consistent yield improvement strategies.
• To establish CPP Market Rates and Specific Arrangement Rates for agents at stations on a timely basis.
• To supervise and provide sales steering to the Station Managers in the region.
• To retain, explore and develop a new customer base in the station and region.
• Maintains close working relationships and rapport with customers (Cargo Agents and Shippers) to obtain feedback on the quality of services.
• Managing Agency Appointment activities.
• Ensuring and maintaining Contract Agreements and Tonnage Commitment are being adhered.
• Ensure timely issuance of documents compliance (Procedures/ Policy/ Strategies) to stations.
• To prepare and coordinate the yearly stations Budget
• Implement and monitor to ensure full compliance of the Corporate Approving Authority Manual (Cargo) and Company Policies and Procedures in Malaysia Airlines Group and MAB Kargo.
• Personnel Development on knowledge, training, succession planning and managing the performance of team members.

Qualifications &Working Experience * Degree in Transport Management, Marketing & Business Administration and/or other related field in Airlines Business.

• 10 years in a related field

Area of Experience * Business Strategy and Air Cargo Industry

Personality Traits * Excellent business judgement with strong written, verbal, listening, communicating, and negotiating skills

• Demonstrate strong leadership skills and strategic thinking
• General sales activity and well-versed in air transport industry
• Cargo commercial business and operations

Malaysia Airlines