Job Description

Key Responsibilities

Lead and participate in the design, deployment, configuration, and maintenance of LAN, WAN, Data Centre, and campus network infrastructures. Configure, manage and support network hardware (routers, switches, firewalls, SD-WAN devices, access points) and software in accordance with industry best practices. Implement network security measures (firewalls, VPNs, IDS/IPS, WAFs) and review/enhance network resilience, redundancy, and capacity planning. Collaborate with presales/solution teams to provide network architecture input, proof of concept demonstrations, and technical specification for clients. Monitor network performance (using NMS tools), conduct fault isolation/problem resolution, root cause analysis, and recommend improvements to avoid recurrence. Create and maintain network documentation: topology diagrams, as-built configurations, standard operating procedures (SOPs), change logs. Work with vendors and service providers for procurement, installation, and support of network equipment and circuits. Provide leadership, mentoring, training and guidance to junior network engineers, and act as escalation point for complex network issues. Participate in on-call rotation (if required), support operational continuity (including after-hours or weekend work) in critical incident situations. Stay current with emerging network technologies (SDN, NFV, cloud networking, IPv6) and drive continuous improvements. Ensure compliance with change management, ITIL/ITSM practices, security policies, and company SLAs.
Qualifications & Skills

Bachelor's degree in Computer Science, Information Technology, Telecommunications or equivalent. Extensive hands-on experience (e.g., 5-10+ years) in network engineering roles (depending on seniority). Proven experience with core networking technologies: TCP/IP, IPv4/IPv6, routing & switching protocols (OSPF, BGP, MPLS, EVPN, etc.). Strong proficiency with enterprise network hardware and software (e.g., Cisco, Juniper, H3C, Fortinet, Palo Alto) including configuration and troubleshooting. Demonstrated experience with network security devices and services (firewalls, VPNs, WAFs, IDS/IPS). Familiarity with network monitoring, logging, performance metrics, and management tools (NetFlow, SNMP, Wireshark, NMS systems). Good documentation skills: network diagrams (Visio or equivalent), SOPs. Excellent communication and interpersonal skills; ability to interface with stakeholders (technical and non-technical) and vendors. Strong problem-solving mindset, ability to work independently, and lead technically in a team environment. Professional certifications preferred (e.g., CCNP, CCIE, JNCIE, or equivalent). Willingness to work flexible hours or be on-call for critical networks.
Job Type: Permanent

Pay: RM6,000.00 - RM7,000.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person