Service Specialist
Puchong, M10, MY, Malaysia
Job Description
JOB LOCATION : BANGI SHOWROOM E-MAS PROTON
JOB SCOPE
To deliver high-quality after-sales service and technical support for Proton e-Mas customers. The Service Specialist ensures efficient vehicle maintenance, accurate diagnostics, and superior customer satisfaction, aligning with Proton's standards for electric vehicle servicing.
1. Customer Service & Frontline Support
2. Technical & Service Coordination
3. Warranty & Documentation Management
4. Customer Relationship & Retention
5. Compliance & Continuous Improvement
Qualifications & Requirements:
SPM, Diploma or Degree in Automotive Engineering, Mechanical Engineering, or related field. Minimum 2-3 years' experience in automotive service (EV or hybrid vehicle experience preferred). Excellent communication and problem-solving skills. Customer-oriented, proactive, and well-organized. Proficiency in Bahasa Malaysia and English.
Job Type: Full-time
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
Additional leave Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person
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Job Detail
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Job IdJD1265289
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPuchong, M10, MY, Malaysia
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EducationNot mentioned