Job Description

: * To ensure timely issuance of Redemption Statements in accordance to set SLA/TAT. * To ensure timely cancellation of Facilities in accordance to set SLA/TAT. * To support Loan Recovery Department (PRU/COD/SAM) in upliftmen : To ensure timely issuance of Redemption Statements in accordance to set SLA/TAT. To ensure timely cancellation of Facilities in accordance to set SLA/TAT. To support Loan Recovery Department (PRU/COD/SAM) in upliftment of FD, cancellation of facilities and revision of classification status in accordance to set SLA/TAT. To support in Loan Recovery Department ((PRU/COD/SAM) in the issuance of Redemption Statement, instruction to cancel OD, deletion of collateral, revision of classification status & perm out SE request in accordance to set SLA/TAT. To attend to requests such as consents to external parties, EPF withdrawal, execution of Discharge of Charge documents and release of original security documents in accordance to set SLA/TAT. To monitor the Collection Account 2 (both Conventional & Islamic) daily to adhere to Collection Account Policy & Procedures. To ensure Bridging Loan cases are attended and in order. To ensure timely Discharge of charge of Facilities in accordance to set SLA/TAT. Qualifications Diploma or Degree in Business Administration, Finance, MIS or related area preferred. Has at least 2 years experience (preferable experience with Banking industry) Pleasant disposition with good interpersonal and communication skills to interact effectively at all levels Ability to work under pressure Able to work independently with minimal supervision and must be a team worker with the ability to demonstrate good teamwork amongst staff Self-motivated, dedicated, commitment and result oriented, to complete all tasks assigned within SLA with zero defect. Willing to work longer hours, when required Possess a positive attitude, initiative and good sense of responsibility. Able to take any tasks assigned by Dept Head from time to time. Flexible to be transferred to any unit/section when necessary and Familiar with Microsoft Software applications especially in Words, Excel