Job Description

Conversant in Risk and Compliance incorporating risk controls in process development * Adopt Group risk management framework across CPBB client to consistently apply policies and standards.

• Ensure strict compliance with all regulations and controls as set by the Bank and external regulatory authorities.
• Continuously enforce control environment and to apply mitigation when the risks are not avoidable.
• Exercise due care and diligence in ensuring anti-money laundering and KYC requirements are comply with.
• Upgrade knowledge and skills through training and other means to ensure effective discharge of duties.

Governance *

Impart knowledge through bi weekly training

Risk Management*

Role Responsibilities

Define key responsibilities to reflect the duties and responsibilities of this role.

As the Subject Matter Expert in Deposit : * Support Deposit initiatives in providing consultation in development.

• Process development
• Production monitoring and improvement
• Consultation and training on Deposit operational related issues.

esponsibilities*

Strategy*

Mentor role for successor

Business*

Support the Head, Strategic Business Enablement and Head, Client Experience & Strategic Business Enablement in change management projects and driving regional cross-functional business process improvements, ensuring consistency & efficiency across the region and alignment with global standards. Strong focus on challenging status quo, learning from sub-optimal events and effective communication of best practices. * Assist the Head, Strategic Business Enablement prioritizing process improvement focus areas for Malaysia.

• Work with the Business Heads to identify and drive process effectiveness initiatives.
• Support in-country teams in managing critical regional process effectiveness projects. Work with support function heads to actively address thematic issues and significant operational problems as they arise.
• Work with the Country Business Teams, Functions and BORMs to drive a standardization agenda for businesses and countries in the region, ensuring alignment with global process standards, improving efficiency and scalability.
• Act to minimize operational loss and audit failures and ensure appropriate focus on issues and resolutions. Ensure lessons learnt are addressed in other areas which has similarities.
• Manage and report on the project status, cost, issue and risk.
• Drive the project execution and ensure delivery is timely, within budget and meets the user requirements.
• Ensure effective communication of process enhancements.

Processes*

Process development with consideration of internal and external client experience

People & Talent *

Complete mandatory eLearning within timeline

Regulatory & Business Conduct *

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders*

Internal

Sales, Product Managers, Operations, Credit Initiation, Credit Risk, Fraud Investigation Unit, Client Care Centre, Branches, Segment, Credit Collections, CDD, Compliance, Legal, CTM

External

Outsource Vendors, Clients, Regulators, Auditors, Ombudsman Financial Services, SIDREC, ABM

Other Responsibilities*

*

Training, licenses, memberships and certifications

Upgrade knowledge and skills through training

ROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS*

• Technical Competency Name: Proficiency Levels
• Deposit onboarding end to end process Expert
• Deposit operational related matters Advanced
• Retail Policies and Risk Compliance Advanced

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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