Manages the transition of information release to the front line to ensure effective adoption so that benefits are realized
Perform complete assessment or diagnostic exercise on Group\xe2\x80\x99s compliance culture to identify hot-spots from people perspectives to come up with areas of improvements;
Champion compliance culture enhancement programme across the Group to ensure improvement in awareness and accountability across all value-chains within the Group;
Identify initiatives to close compliance knowledge gaps via learning needs and training programmes; and
Ensure compliance knowledge continuity across the Group
Key Responsibilities:
Overseeing the implementation of all on-going initiatives under compliance culture enhancement programme
Conduct necessary change management initiatives to supplement the initiatives under culture enhancement programme, including the management of compliance Change Agents e.g. BRCOs
Proactively ensure the sustainability of the initiatives to maintain heightened compliance culture and awareness across the Group
Coordinate with Access & Develop CoE and other Compliance business to come up with all Compliance related learning program
Ability to build effective working relationships and manage stakeholders across the organization
Ability to deliver effective training through different techniques, including e-learning, tutorial sessions, coaching or via external vendors
Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
Drive transformation through change management interventions and communication for pilots, roll-out, etc.
Conduct impact analyses, assess change readiness and identify key stakeholders
Define and measure success metrics and monitor change progress
Identify, analyze and prepare risk mitigation tactics
Other tasks as requested by Head, GCGC.
Requirements
Requirements: Bachelor Degree - .
3 years and above.
Have a good understanding of the financial services industry operations, processes and regulatory requirements.