Description Primary Objective: Develop of short term and long term business planning and strategies for GAM Carry out market research and competitive analysis to drive business growth. Utilize design thinking process to develop strategy around customer / market needs and trend Monitor and report cross-selling initiatives internal and external to GAM Optimise existing end-to-end customer journeys and improve the customer experience. Ensure consistency in journey design when multiple squads impact the same customer journey Key Responsibilities: Facilitate brainstorming sessions, follow-up with leadership within GAM to obtain and compile strategies and action items arising from management meetings/ request Together with Squad Lead, plan for operationalization and scaling up developed solutions Support Squad Lead to ensure alignment to journey vision and key goals Administers facilitation of projects within GAM (as and when required) by coordinating project timelines and ensuring deliverables are met within the Group. Preparation of monthly reporting to senior management on various committees i.e. GMC, BOD, MANCO, HOD etc. Obtaining data/info from respective teams within GAM Key liaison PIC to provide write-ups, financial info to RHB Group (Annual reports, regulator requests, etc) Coordinate staff engagement sessions within all entities in GAM, by liaising with presenters on topics/ presentation materials and working committee to obtain feedback post session to improve future sessions Work with Group Strategy, GRB etc on cross-selling initiatives Conduct research, trend analysis and market intelligence business, industry, competitor and customer and generate insight, manage information, identify trends to assist decision making. Responsible for collating data with internal/ external stakeholders through collaboration, interviews, research to support strategic initiatives Requirements Requirements: Bachelor Degree - business or other related disciplines.. 4-5 years\' of relevant experience in asset management Financial industry sales/consulting experience an added advantage Strong documentation and effective communication skills Strategy & Planning Presentation & communication skills Stakeholder management & engagement Market research skills Design thinking Ability to collaborate with squad members & Squad Leads Able to empower teams & make decisions effectively Ability to delegate work effectively Well informed on the developments in the relevant domain Understanding of key bank processes Good problem solving and analytical skills Innovative and creative thinking Ability to communicate with various levels across the organization (i.e., senior leadership) Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
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