Role Responsibilities Job Summary Define key responsibilities to reflect the duties and responsibilities of this role. Key Responsibilities: .Monitor and respond to Incidents generated from the DLP DAR scans systems and assist users to do remediation Monitoring and Scheduling scans using DLP tools Work with vendors to support the DLP technology (troubleshooting, etc.) Understand and follow the incident remediation process Respond to escalations Follow processes to maintain the DLP system Ensure privileged passwords/other documents are controlled as per process Ensure DR/BCP readiness is being maintained at alternative site. Responsibilities . The DLP Security Analyst will be primarily responsible for the daily monitoring and/or maintenance of the enterprise Data Loss Prevention (DLP) solution. The main duties of the person in this role will include proper care and administration of the Data Loss Prevention (DLP) environments and monitoring and responding to the incidents that generate from the tool. This person will interface with Service Managers, IT Operations, Network Operations, Infrastructure teams, Legal, Risk Management, etc. Knowledge, Skills and Experience Requirements Minimum 2-6 years\' experience in Information Security domain Administration of the DLP tools which includes configuring policies, upgrading and patching, etc. Proven effective verbal and written communication skills Ability to independently research and solve technical issues Demonstrated integrity in a professional environment Knowledge of core Information Security concepts related to Governance, Risk & Compliance Excellent teaming skills Good social, communication and technical writing skills Ability to work in and adapt to a changing environment Should be comfortable in working 24x7x365 days rotational shift. Other tasks as assigned Should be able to handle large volume of calls, escalations etc Delivered engagements across call support , incident handling and escalations Experience in working with geographically dispersed teams, Experience with enterprise applications (support, and troubleshooting). Experience and exposure to ticketing tools, call support etc (Remedy , ServiceNow,symantec) Strong interpersonal and communication skills ability to work in a team environment Should be able to manage escalation within defined SLA Qualifications, Certifications, and Education Requirements Bachelors or master\'s degree in computer science, Information Systems, Engineering, or a related field. Experience: 3-8 years of experience in one or more of the following: Supporting Information Security Technology At least 2 years of experience in one or more of the following: Information Security concepts related to Governance, Risk & Compliance Data Loss Prevention (DLP) Technology support Strategy . Data Loss Prevention (DLP) Technology support Business . Supporting Information Security Technology Regulatory & Business Conduct . Display exemplary conduct and live by the . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank\'s Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment.] . Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. ROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS. Technical Competency Name: Proficiency Levels Symantec v15.8 On hand experience Core IT info security Core About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to , together with our brand promise, to be are achieved by how we each live our . When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website
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