To handle inquiries bookings, check-in, check-out, or other related matters regarding the University accommodation.
To handle and approve room changes according to detailed review.
To ensure the accommodation and facilities are regularly cleaned and maintained.
To manage an active and collaborative relationship with all residents at all times.
To review and revise the accommodation terms and conditions regularly.
Perform regular or random spot-check to ensure the students have complied with the accommodation terms and conditions.
To resolve residents' feedback regarding accommodation.
To plan for the room availability of the student accommodation according to the growth of the student population.
Manage homestay or out-of-campus accommodation issues (where necessary).
Arrange the assistant warden's working schedule.
Perform other related duties as assigned to ensure the efficient and effective functioning of the work unit.
REQUIREMENTS:
Bachelor's Degree or above in any field or equivalent.
Minimum 1 year of relevant working experience in Accommodation Management will be an added advantage. Fresh graduates are welcome to apply.
Be meticulous, committed, proactive and willing to take ownership of assigned tasks.
Excellent interpersonal and effective communication skills.
Proficient in English, Bahasa Malaysia and Mandarin languages.
Good at using Microsoft Word, Excel, PowerPoint and Google-related facilities.
Job Type: Full-time
Benefits:
Dental insurance
Flexible schedule
Free parking
Health insurance
Maternity leave
Opportunities for promotion
Parental leave
Professional development
Work Location: In person
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