Job Description

Role Responsibilities

FXMM Ops is all about the payment, the delivery of our product to the client.

Secure and safe payment of the correct amount on time.

Based on trade booking, affirmed by client post-trade and in accordance to appropriately authenticated client payment instructions.

Responsibilities*

Strategy*

Taking the lead in resolving confirmation/settlement related issues. Involve in capacity planning of determine the production capacity needed in a day to meet the changing demands of job allocation. Prioritizes and schedule dept. workload accordingly to meet volume peaks & troughs. Organizes leave coverage to ensure adequate resources for work continuity in dept. Communicates own work plan issues and escalates potential Bottlenecks to Line Managers

Business*

Manage one or multiple processes through a team of Operations Officers, handle escalations/errors and in addition may manage selected projects. To maintain good business relationship with Front Office. Taking the lead in resolving confirmation/settlement related issues. Constant review of DOI to ensure updating of process procedures.

Processes*

To facilitate treasury operations for FXMM asset classes in a prompt and efficient manner. Understands the various product booking models & able to perform End-to-end operation processing for Foreign Exchanged and Money Market products. Daily tasks including confirmation generation, dispatch, matching, chasing, reporting and client servicing and affirming cashflow and settlement instruction, payment releasing and EOD controls. Investigation on GL Suspense and Nostro accounts imbalances. Construction of manual confirmations or payments may be required in some instances. Ensure timely resolution of internal & external customer queries.

People & Talent*

Ensuring adequate resources (quantity and quality) are available to meet pre- determined business Service Level Agreements (SLAs) and ultimately satisfy customers. Taking on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm. Building partnerships and working collaboratively with others to meet shared objectives. Stepping up to address difficult issues and saying what needs to be said. Building strong customer relationships and delivering customer-centric solutions. Gaining the confidence and trust of others through honesty, integrity and authenticity. Actively learning through experimentation when tackling new problems. Using both successes and failures as a learning factor. To guide junior analysts in the day-to-day BAU functions within the Department for Foreign Exchanged and Money Market products. To assist the Manager in running of all Department BAU functions for all relevant asset classes including confirmation, settlement, exceptions processing, MIS reporting, control & risk mitigation, project & people management.

Risk Management*

Constant review of DOI to ensure updating of process procedures. Identify errors and omissions resulting from routine process actions and able to investigate & promptly resolve GL Suspense and Nostro accounts imbalances & breaks. Target to decrease processing errors, both internal and external. Timely escalate and record any exceptional cases. Ensure audit and risk control measures for BAU procedures and processes are adhered to. To ensure processes in compliance to the group standard. Report any suspicious trades in accordance to the Anti-Money Laundering Policy.

Governance*

Ensure processes are complying to the group standard. Ensure fast turnaround time in responding to queries raised by parties within or outside the bank

Regulatory & Business Conduct*

\xc2\xb7 Display exemplary conduct and live by the .

\xc2\xb7 Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

\xc2\xb7 Lead the FXMM Operations to achieve the outcomes set out in the Banks Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

\xc2\xb7 Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

\xc2\xb7 PRA/FCA prescribed responsibilities and Rationale for allocation.

Key stakeholders*

Internal

- In-Country Team

- Front Desk / Middle Office

- Inter-departments

- Technology Team

- Data Management Team

- Relationship Manager / Client Manager

- Risk Officer

External

- Financial Counterparty

- Non-Financial Counterparty

Qualifications*

Training, licenses, memberships and certifications

• Degree or Diploma, Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.

Minimum 5 years relevant experience in banking operation

Role Specific Technical Competencies

Product / Business Core

Risk Management Core

People & Talent Core

Strategy Entry

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

Flexible working options based around home and office locations, with flexible working patterns

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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Standard Chartered