Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Supervisor - Transaction Management



What is the opportunity?

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.

You will be responsible for the day to day processing of reconciliations including Asset and Cash accounts on a daily basis via Reconciliations Platform to ensure the positions between the ledger and the relevant custodians agree. As a control function, the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset.

You will be supporting UK region, working hours would be between 3pm to 12am or 4pm to 1am. However, flexibility is required to support business needs.

What will you do?

• Works closely with manager of department to achieve department and organization goals.
• Evaluates performance of staff and conducts appraisal for direct reporting.
• Constantly seeking increase production accuracy
• Action oriented \xe2\x80\x93 exhibits drive, motivation, communication and decision making skills
• Displays leadership and demonstrates ability to adapt to changes
• Identifying and encourage process improvement ideas.
• Manage the efficiency and productivity of the team to ensure all static data is maintained and updated in an accurate and timely manner
• Achieve all SLA\xe2\x80\x99s that have been agreed
• Analyze and Interpret Management Information
• Reviewing of process procedures periodically

What do you need to succeed?

Must-have

• Any prior banking experience in operations / Back office is a plus
• Word Knowledge of different investment instrument types
• PC literate in MS Office applications Excel
• 4 years relevant Securities Operations/financial services experience
• Motivated, flexible, able to be part of a team

Nice-to-have

• Flexibility in working hours and able to work in a team to achieve goals
• Excellent attention to details and communication skills
• Well-developed organisational and administrative skills

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Summary

Address: PERSIARAN APEC:CYBERJAYA

City: MYS-SELANGOR-CYBERJAYA

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: Wealth Management

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-09-27

Application Deadline: 2023-10-16

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada