To provide pre-sales technical support to System business primarily on storage and data protection solutions.
Other system solutions may be developed in accordance to company business direction.
To study, analyze, integrate and architect system infrastructure solutions according to customers business, technical and operational requirements.
Assists in bidding activities including solution architecting, preparation of BOM, liaising with partner/principal on technical aspects, solution verification, proposal write-ups, customer presentations, clarifications, proof of concepts and other related activities
Liaise with principal and being technical champion for assigned solutions / products / technology
Liaise with internal or 3rd party deployment team to ensure the successful deployment of projects
Interface with customers to provide consultancy services
Key Competencies:
Customer Focus
Drive for Results
Interpersonal Savvy
Listening
Priority Setting
Problem Solving
Written Communication
Functional Competencies:
Solutioning Architecting
Solution Verification
Presenting
Proposal writing
Preparation of BOM
Proof-of-Concepts
Education and Experience:
Degree in Computer Science/IT or equivalent.
Minimum 4 years working experience in System Infrastructure environment on storage and data protection, preferably in pre-sales support.
Principal certification from Veritas, DELLEMC, NetApp, HPE, Veeam is an added advantage.
Fair knowledge in common IT landscape for enterprise customer environment
Must possess a strong desire to pursue and develop future career in pre-sales area, to focus on design, architecting and sales support.
Strong specialization knowledge in either Veritas, DELLEMC, NetApp, HPE, Veeam solution is a strong advantage.
Sound understanding in Public/Private Cloud architecture with good knowledge in end to-end solution integration.
Good command of both spoken and written English
Good documentation and proposal writing skills
Good inter-personal and communications skill with all levels
Self-motivated, self-driven and able to work independently with minimum supervision
Good team player
Willing to work under tight schedules to meet stringent project timelines