Job Description

Description

Primary Objective:

• To Lead Strategic Admin Services team to deliver efficient admin services to support RHB Banking Group.
• Possess job knowledge relating to job assignment to deliver efficient admin services to support RHB Banking Group.
• To ensure the set objectives and KPIs are met.

Key Responsibilities:

• Provide Admin Support on new opening/ relocation/closure of branch/ Head Office/ Easy and ensure Admin readiness prior to Day 1
• Keep abreast with organizational changes, latest policies & procedures and develop technical knowledge to maintain competent and reliable
• Responsible for contract renewal programs under Unit\xe2\x80\x99s purview by obtaining requirements, negotiating price & services, following through approval process & executing contracts
• Complete project by organizing, coordinating information & requirements, planning, evaluating submissions & recommendations, following through approval process, supervising the activities and monitoring results.
• Establish network amongst within the RHB Group and external network by communicating action, maintaining professionalism and continuing needs.
• Responsible for day-to-day management of voice services for RHB Group to resolve issues that may arise in a timely manner to ensure business operations continuity.
• Manage centralized voice telecommunication requisition & auto payment registration for RHB Group
• Manage centralized tele-conferencing requisition, payments processing and troubleshooting assistance for RHB Group
• Extend support to users by providing guidance and supervising the onsite relocation to smoothen the movement
• Provide consultations to users on requisition for voice recording facilities, keyphones systems, telephone equipment for efficiency and cost effective.
• Provide telecommunication infra by identifying needs; evaluating options; maintaining equipment;
• Gatekeeper for HO Admin payment (i.e. screening, verifying and cross checking) to ensure validity, genuinely & indisputably of all submitted invoices prior to submission to Group Finance.
• Handling and Processing staff claim reimbursement for admin & property related items
• Act as payment checker (ie verify, validate, cross check) to ensure bills request are good for payment
• Complete annual BCP program by reviewing & updating manual, conducting testing, coordinating information & requirement, preparing pre & post documentation and ensure all requirements & process are in accordance to the Group Operational Risk Management guidelines.
• Continuously contribute to team effort by accomplishing related result as needed.

Requirements

Requirements:
Bachelor Degree - any fields.

• At least 5 years\xe2\x80\x99 experience in telecommunication services
• Knowledgeable in telecommunication infra & technical

• Good interpersonal skill & management skill
• Able to work under pressure with minimal supervision
• Good knowledge of Microsoft Office i.e. Excel & Word
• Demonstrate good team work

Benefits

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RHB Bank