Team Manager, Cco Secured Collection And Recovery (sg) My

Malaysia, Malaysia

Job Description


:

  • Plan daily work allocation and account assignments to the team
  • Performance guidance to collection officers towards achieving their KPIs
  • Provide guidance to the team on managing complex cases
  • Conduct regular training to improve collections skills and knowledge
  • Ensure work processes are effectively executed and in compliance with all legal and regulatory requirements
  • Recommend enhancement and process improvement within the team, where appropriate.
  • Provide daily/monthly/adhoc statistics and reports to management for review and reporting
  • Liaise with other BU on matters relating to collections operations
  • Assist to perform UAT for system enhancement/implementation
  • Recruit and fill up vacancy of the team
  • Review waivers, transfers and maintenance forms submitted by the team

CIMB

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Job Detail

  • Job Id
    JD1081819
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned