Category (For Job Seekers)
Information Technology
Location
55831 - MSI 5583 Penang - Penang, 11900 MY (Primary)
Technical Support Specialist 2
-Provides day to day technical support to employees for network infrastructure and internal desktop systems software and hardware. -Installations, configures and troubleshoot desktop systems, workstations, server and network issues in a heterogeneous environment -Maintains passwords, data integrity and file system security for the desktop environment -Communicates highly technical information to both technical and non technical personnel -Recommends hardware and software solutions, including new acquisitions and upgrades -May participate in development of information technology and infrastructure projects -May conduct training programs designed to educate an organization's computer users about basic and specialized applications -Plant laptop/desktop/printer/server support -Network infrastructure/PABS system support -Plant level support for SR/WR/CR for system/infrastructure
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