Job Description

• Demonstrated track record of at least 3 years in account management, key account management, or business development roles.
• Exceptional proficiency in English communication, showcasing a natural flair for effective interaction.
• Essential skillset includes solution-based selling, persuasive communication, adept negotiation, deep customer understanding, market research acumen, strong leadership capabilities, effective time management, self-motivation, and a collaborative spirit.
• Extensive experience utilizing RM Software, G-Suite, and Microsoft Suite, ensuring seamless workflow management.
• Possession of a degree or diploma in Business-related studies, underpinning a solid foundation in the field.
• Proven ability to thrive in a fast-paced, dynamic, and competitive environment, showcasing remarkable adaptability.

Responsibilities

• Act as the primary contact for customer account management, handling all inquiries and concerns
• Proactively engage with clients on a monthly basis to nurture and expand existing accounts.
• Foster strong customer relationships to maximize their long-term value.
• Identify opportunities and promptly address customer issues with precision.
• Guarantee prompt and successful delivery of our solutions to meet customer needs and goals.
• Collaborate with various internal teams (such as Customer Service and Product Development) to enhance the overall customer experience.
• Monitor account metrics, including weekly, monthly, and quarterly forecasts.
• Share your comprehensive weekly sales report to facilitate effective communication and improve performance analysis.

BenefitsAdditional Information that you wish to know:

• Location: Menara HLX, Kuala Lumpur
• Working hours Monday - Friday (Regular working hours)
• Company Benefits

Additional Benefit:

• EPF/SOSCO
• Medical Allowance
• Attendance Allowance
• Dental & Optical Subsidy

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