Teller / Clerk

Johor, Malaysia

Job Description


Description

Primary Objective:

\xef\x82\xb7 Deliver quality customer service of teller/clerical functions
\xef\x82\xb7 Accurately and promptly record all transactions of customers\xe2\x80\x99 banking accounts in compliance with Bank\xe2\x80\x99s policies & procedures
\xef\x82\xb7 Attend to over-the-counter customers\xe2\x80\x99 enquiries on saving & checking accounts and other related banking accounts
\xef\x82\xb7 Perform other banking services eg. cheque-book request, issue traveler\xe2\x80\x99s checks, exchanging foreign currency, WU and etc.
Key Responsibilities:

Customer Service and Duties

  • Attend to customer enquiries over the counter
  • Acceptance of cash and cheque payment and issuance of receipt over the counter
  • Ensure accurate transaction validation has been performed
  • Perform daily cash balancing and rectify any excess or shortage
  • Notify immediate superior on cash/cheque movement to be made/ bank in
  • Bank in of cash and cheque received for the day
  • Print daily transaction history and daily teller\xe2\x80\x99s transaction listing
  • Keep proper filing of all related teller\xe2\x80\x99s functions on reports and documents
  • Assist and support back office clerical job function
  • Attend staff meeting conducted by respective branches
  • Any other duties and responsibilities assigned by Management from time to time
Branch Operation
  • Ensure compliance with Bank\xe2\x80\x99s policies & procedures and guidelines
  • Support ABM to ensure smooth and effective branch operation to achieve satisfactory audit rating and score on Branch Excellence Program
Requirements

Requirements:
SPM - Establish strong working relations and provide support when the need arises.

Experience in clerical administrative, cash handling and customer service
  • Good numerical ability and computer knowledge
  • Pleasant personality with high integrity
  • Self-initiative, customer service oriented with good interpersonal and communication skills
Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

RHB Bank

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Job Detail

  • Job Id
    JD1007191
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor, Malaysia
  • Education
    Not mentioned