Travel Centre Consultant Mandarin And Cantonese Speaker
Petaling Jaya, Malaysia
Job Description
RESPONSIBILITIES:
- To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries.
- To exceed customers\' expectation in terms of customer service & accurate information.
- To be able to provide information related to travel and tours for customers\' convenient traveling.
- Required language(s): Cantonese & Mandarin (fluent spoken English will be an added advantage).
- Minimum 1 year of working experience in the service industry will be an added advantage for this position
- Fresh graduates from Tourism & Hospitality who are interested to start their career in a call centre are also encouraged to apply \xe2\x80\x93 Full Training Provided
- Candidates must be willing to work in shift (weekdays nights, full days on weekends and public holidays)
- Applicant must be willing to work in Ara Damansara, Petaling Jaya
- 5 working days in a week
- EPF & Socso
- Annual leaves
- Medical leaves
- Quarterly staff recognition and appreciation
- Rest & relax area
- Staff recognition and appreciation
- Free shuttle Van from LRT office.
Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > Manager > Senior Manager.
IJP \xe2\x80\x93 Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
Aegis is a global outsourcing and technology services company committed to impacting clients\xe2\x80\x99 business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis has operations in 65 locations across 14 countries with more than 53,000 employees. Aegis services over 150 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Job Detail
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Job IdJD877948
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Malaysia
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EducationNot mentioned