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Project Management
1. Plan and oversee all aspects of a project, and to meet the project\'s goals on time and within budget.
2. Lead and manage the relationship and interaction with a range of internal and external stakeholders, such as business users, internal IT team and external vendors.
3. Work closely and collaborate with the project working committees (PWC) to ensure completion of tasks within the timeline, to discuss issues and challenges and establish collective agreement on the resolutions.
4. Facilitate end-to-end solutioning and extending to upstream / downstream system implications (if any).
5. Conduct project review and create detailed progress update reports or presentation for project steering committee (PSC).
6. Manage requirement changes, balancing between essential changes while preventing dynamism in requirements from impeding project progress.
7. Follow through the Group Project Life Cycle (GPLC) to ensure compliance.
Business Analyst
1. Work closely with business users to understand and identify their pain points and challenges, conduct research and analysis in order to come up with the most effective digital solutions to the business problems.
2. Serves as a bridge between business users and developers/ IT team to ensure users\' requirements are communicated clearly and accurately.
3. Conduct requirements gathering workshop to facilitate the requirement gathering process with users to produce Business Requirement Documents (BRD).
4. Review data and documentation obtained from the business requirement analysis and make changes if required.
5. Responsible for driving and reviewing deep dive analysis information into areas of user needs to best understand the current trends and existing conditions.
6. Prepare, review and finalise Functional Specification Document (FSD) and disseminate to business users for final sign-off.
7. Provide support to Unit Testing, System Integration Test and User Acceptance Test and manage the defects raised for UT, SIT and UAT.
8. Continuously assessing the capability of the platform and propose new enhancement which may benefit the business in the future requirements.
People Management
1. Conduct regular meetings with team members to follow up on the progress of tasks assigned to ensure timeline is adhered.
2. Encourage open discussion and ideas generation among the team members and participation in any meetings or discussion.
3. Actively manage and resolve the conflicts among team members with fair, honest and objective feedback and solutions.
4. Recognise and reward team members to boost their motivation and confidence in order to continue in delivering excellent results.
Other responsibilities
8. Adheres to all applicable procedures, company policies and any other quality or regulatory requirements.
9. Any other responsibilities/ tasks as assigned by the management from time to time.
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