Job Description

About the job Vice President of Operations

Our Client is one of the largest private education groups in Malaysia with an unsurpassed track record built up over the last six decades. A leading private educational provider in Malaysia. As part of their growth plans, they are seeking to hire a dedicated and experienced Vice President of Operations \xef\xbb\xbfto be part of their team.

\xef\xbb\xbfResponsibilities:

• T\xef\xbb\xbf\xef\xbb\xbfo provide leadership and strategic vision for most of the business operation functions including strategic property & facilities. management, operational excellence, risk management, legal and administration across the multifamily portfolio of properties under the entire Group and associated entities.
• \xef\xbb\xbf\xef\xbb\xbfDefine and implement operations strategy, structure and processes to increase quality, productivity and stakeholders satisfaction aside from overseeing and managing the day-to-day operations of the organisation.
• Drive strategic initiatives which will result in long-term cost savings and operational efficiency improvements.
• Improve the existing Policies and Procedures in line with industry best practices adaptable to organisational\'s settings.
• Formalise an effective risk management, control and compliance program.
• Provide support and facilitation for the smooth operations of other business functions which translate into highly rated stakeholders satisfaction.
• Build and nurture high-performing team through effective coaching and leadership.

Strategic Property & Facilities Management\xef\xbb\xbf

• Collaborate with senior leadership team to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
• Establish, communicate, and implement operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
• Maintain knowledge of emerging technologies and trends in operations management.\xef\xbb\xbf
• Ensure that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization\'s business plan and vision.
• Lead in the preparation of yearly departmental budget with the objective to maximise property value by implementing proper operating and capital expenditure control system.\xef\xbb\xbf

Operational Excellence\xef\xbb\xbf

• Define operational metrics that leads towards achieving organization wide strategic goals.
• Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
• Share the change mindset across the organization.
• \xef\xbb\xbfImprove overall staff and customer satisfaction rate

Risk Management, Legal and Compliance

• Assist respective departments in documenting the controls related to all relevant risk, compliance with laws and regulations, established compliance programs, internal controls and operational processes.
• \xef\xbb\xbfPerform risk assessments and recommend level of tolerance for risk.
• \xef\xbb\xbfReview the current compliance policies and procedures to identify areas of improvement.
• \xef\xbb\xbfEnsure the organisation remains fully compliant with relevant laws and regulations.\xef\xbb\xbf

Administration\xef\xbb\xbf

• Responsible for the development and implementation of all administrative policies and procedures.
• \xef\xbb\xbfOversee training and development of staff.
• \xef\xbb\xbfManage the organisation\'s Human Resources tasks as assigned by the President.
• \xef\xbb\xbfManage the company\'s IT infrastructure, including hardware, software, and telecommunications systems by liaising with Company\'s ICT division.
• \xef\xbb\xbfEnsure that the company\'s insurance coverage is adequate and up to date.
• \xef\xbb\xbfPlan and coordinate company events, both internal and external\xef\xbb\xbf.

\xef\xbb\xbf\xef\xbb\xbfKey Requirements:

• Possess a Master/Bachelor\'s degree in Engineering/ Facilities Management/ Computer Science/ Business or equivalent with minimum of 15 years of relevant working experience.
• Experience in \xef\xbb\xbfFacilities \xef\xbb\xbfand \xef\xbb\xbfProperty Management \xef\xbb\xbfindustries is desirable.
• Solid background of experience and an impressive track record of innovation and attainment of goals in complex organizations, especially in a global enterprise environment and matrix organizations.
• \xef\xbb\xbf\xef\xbb\xbfExperience in directing and managing within a dynamic and challenging environment, working inclusively through people in a multi-cultural environment to achieve shared objectives.
• Technically sound with good business acumen.
• Strong change management and leadership skills.
• \xef\xbb\xbfPleasant personality.
• \xef\xbb\xbfDedicated and trustworthy.
• \xef\xbb\xbfDiligent and self-motivated.
• \xef\xbb\xbfUpholds organizational values.
• \xef\xbb\xbfExcellent interpersonal, and communication skills.

• Able to communicate in Bahasa Malaysia & English (written & spoken)\xef\xbb\xbf.

Remunerations & Benefits:

• Min Basic Salary RM23,000 to RM25,000.
• Those with direct industry experience with higher salary bracket will be considered.
• Opportunity for career growth.

\xef\xbb\xbf\xef\xbb\xbfConsultants-in-charge

Alison Perera | 012-6515688 |

Alyssa Paulose | \xef\xbb\xbf

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