Job Description

DescriptionPrimary Objective:Responsible to administrate and manage the day to day operations of the Group\xe2\x80\x99s Virtual Infrastructure services to ensure all production systems are available and online uptime within agreed SLA / OLA as well as to support on-going strategic business initiatives.
Key Responsibilities:

• Management and administration of Group Enterprise Services Virtual Infrastructure systems and infrastructure
• Management and administration related infrastructure equipment & appliances
• Manage and monitor the performance of services & system to ensure outstanding operational effectiveness.
• Ensure prompt and efficient provision of IT services.
• Produce periodic management reports and updates
• Incident & problem management inclusive of recovery & mitigating strategies
• Review and implement DRP and BCP procedures & plans
• Project assessment, evaluation, recommendation and implementation as per business initiatives, budget and timelines.(Involvement of projects from inception to delivery.)
• Ensure project technical requirements are properly documented for daily operations support.
• Provide expert level technical support required.
• Liaise with 3rdparty vendor on technical support as required.
• Support regional users as required.
• Periodic review and enhancement of infrastructure to meet changing business requirement

RequirementsRequirements:
Bachelor Degree - Any related field(s).- Certifications in Systems (MCSE, Virtual Infrastructure, ITIL foundation, VMware, Windows & Red Hat Linux Server Administration as well as Systems Management - Systems Center, Active Directory, Performance & Capacity Management systems and etc)

• 5 \xe2\x80\x93 8 years\xe2\x80\x99 experience in supporting and operating group IT shared services infrastructure
• Strong technical knowledge of various IT technology and architecture of systems.
• Good management, interpersonal, communication and relationship building skills as well as Technical Leadership skills

• Project planning & management skills will be consider a plus.

BenefitsDental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

RHB Bank