Job Description

Client: MNC Networking/Wireless/ Cloud Infra & Storage services provider

Location : KL 33

Working day : Mon-Fri

Benefits: Exposure to manage international client, career progesion, long service award, medical insurance, wellness reimbursement, OT claims, birthday gift vouchers, etc...

Job Responsibilities:

1.Strategic Account Management: Oversee the operation of key strategic accounts, ensuring customer needs and concerns are addressed promptly and effectively. Provide consultative services to drive business growth.

2.Enhance Customer Satisfaction: Manage end-to-end project planning and execution, ensure the quality of services delivered, optimize project plans, and maintain regular communication with clients to ensure satisfaction.

3.Identify and Resolve Project Issues: Facilitate cross-departmental collaboration to identify and resolve project challenges, providing actionable solutions to improve product operations.

4.Assist in Pre-Sales and Sales: Support pre-sales activities by advancing Proof of Concept (POC) projects to ensure seamless execution and client satisfaction.

Job Requirements:

1.Bachelor's degree or higher in Computer Science, Information Technology, Telecommunications, or related fields. Candidates with excellent qualifications may not be restricted by their major.

2.Minimum of 2-5 years of relevant experience in pre-sales, post-sales, or the IT industry is preferred.

3.Strong sense of responsibility, team-oriented, proactive with a pursuit of excellence, and positive energy.

4.Strong learning ability with a basic understanding of networks and websites. Candidates with Linux skills, which will be considered an added advantage. Familiarity with network analysis tools, website optimization, and shell scripting is a plus.

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM10,000.00 per month

Benefits:

Dental insurance Flexible schedule Gym membership Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Vision insurance
Application Question(s):

What is your expected salary?
Language:

English (Required) BM (Required) Mandarin (Required)
Work Location: In person