Merchantrade Asia Sdn Bhd - (subsidiary- Celcopon )
Responsibilities: Attend to all inbound calls, live chat, and e mails from customers. Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information. Resolve problems and complaints by clarifying issues; researching and…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
Responsibilities: Conduct research and analysis to understand current business processes, systems, and technologies. Collaborate with the development team to build the design and system specification Analyze enhancements raised by business users and perform system impact analysis, detailing the business functional…
Responsibilities: Handle Merchantrade card issuance, maintenance, and updates; Perform and monitor day to day eWallet operational tasks & requests from multiple channels; Block/unblock cards when necessary; Process insurance policies by issuing them after payment and ensuring accurate data entry in…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
Job Responsibilities: Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); Attending to walk in customers and phone inquiries and complaints in the branch; Opening and maintaining customer accounts for all products &…
Key Responsibilities: Sales (Primary Focus) Visit potential clients/customers to promote and sell Celcopon products/services. Conduct product demonstrations and explain key features and benefits. Support the sales team in generating leads, closing deals, and meeting sales targets. Gather market feedback and…
Your main responsibilities will be to: Responsible for developing, implementing, maintaining and managing Merchantrade Group’s Business Continuity Management program; Ensure compliance to relevant regulatory policy documents/standards/guidelines. To design and align organisation’s BCM goals, objectives, processes, infrastructure and governance for the…
Responsibilities: Assist in gathering, analysing, and documenting technical and business requirements. Create clear system flow diagrams, data flow charts, and process documentation. Support the development of functional specs, use cases, test cases, and product features. Participate in technical reviews and…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
Responsibilities: Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); Attending to walk in customers and phone inquiries and complaints in the branch; Opening and maintaining customer accounts for all products & services;…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
Your responsibilities will be to: Serve as the initial point of contact for service requests and incident via ITSD Portal, phone and email; Manage and monitor service and incident requests using the ticketing system and escalation incidents and service requests…
Responsibilities: Learn how to identify and collect basic cyber threat information from publicly available sources, like reputable security blogs, news sites and Open Source Intelligence (OSINT) feeds. Help organize and track threat data within our internal systems. Explore common cyber…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
We are looking for a Business Development Executive to support the growth and operational efficiency of our Agents and CICO Merchants networks. This role involves regular field visits, providing on ground support, and ensuring compliance with company policies and SOPs.…
Responsibilities: To perform Visa cards’ related reconciliation; Monthly agent billings; To extract daily report from respective source/portal; To issue request for payment / invoice. Requirements: Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Finance, Accounting or…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…
Job Description Attending to walk in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); Provide after…