Job responsibility : · Provide service advisory and explaining admission requirement and procedures to tenant. · coordinating with fellow colleagues on the service status of customers. · Handle feedback from customers with good closure. · Assist in the billing, collection…
Job Scope / Responsibilities: Oversee the entire tenant management function and ensure smooth tenant relationships. Lead and manage the customer service and tenant management team. Develop and implement tenant management policies, SOPs, and service standards. Handle high level tenant issues,…
Job Scope / Responsibilities: Serve as the primary contact point for tenants, addressing inquiries, complaints, and service requests promptly. Handle escalated issues and provide solutions while maintaining high service standards. Assist in the preparation of tenant communication materials (notices, announcements,…