Job Description

• Requires 1-2 years of e-commerce or sales experience, or no experience (but confident in quick learning).
• The company is Taiwanese, so reading traditional Chinese characters and good Mandarin skills are required.
• Office: Kepong (work from office)
• Good communication skills, high attention to detail, strong focus, sense of responsibility and obedience, willingness to work as a team.
• Proficient in Word/Excel/Google Sheets/documents, good basic computer skills, typing speed of 50 Chinese characters per minute or above.
• Willing to accept (early/late) shift system (10:30-20:00/19:30-04:00).
• Willing to accept (rotating shift system), 10 days off per month (excluding public holidays), the company particularly values (attendance) good, (not taking leave, arriving late, or leaving early) behavior.

Responsibilities

• Perform office tasks and undertake other temporary tasks assigned by the supervisor.
• Update, verify, and check company website information, computer files, and data.
• Use communication software to contact, communicate with, suggest to, and serve customers.
• When interacting with customers, maintain politeness, patience, and enthusiasm to achieve customer satisfaction.
• Although there is no need to develop customers, the job includes sales tasks.
• Actively work to achieve the company\'s planned KPI goals.

Benefits

• Provide EPF/SOCSO/EIS/PCB
• Annual bonus/performance bonus.
• The performance bonus for this position is determined by monthly KPI assessments and ratings, with work performance and attendance as key indicators.
• This position offers opportunities for promotion, with promotions based on clear KPI assessments and ratings from the company, ensuring a fair and transparent promotion process.
• This position has a probation period of 2-3 months, and the company provides educational training.
• Work leave: 10 days off per month (rotating shift system).
• Office: Kepong (work from office); if distance is a problem, the company can provide assistance with accommodation.
• Our company is a young, small company with an average age of under 30, and the interactions between employees are healthy and friendly.

SkillsAdministrative support Attention to detail Time management Fluent Mandarin Customer Service Microsoft OfficeImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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