Job Description

OBJECTIVES OF THE PROGRAMMEThe WHO Global Service Centre (GSC) provides client-oriented administrative services to all staff and all WHO offices worldwide in the respect of human resources, payroll, procurement, accounts payable and support of specific corporate IT applications. The aim of the Centre Support Office (CSO) is to provide the swift and reliable delivery of a comprehensive array of services to all staff based in the Centre, in the following areas: budget and finance, administration, human resources, business operations and staff medical services.DESCRIPTION OF DUTIESUnder the direct supervision and guidance of the Administrative Officer, the incumbent performs the following duties:

• Responsible for the preparation of correspondence and documentation to government agencies, embassies and other UN agencies on matters pertaining to renewal of passports/UNLPs and working permits, applications for visas, registration of official and personally-owned motor vehicles by international staff, renewal of driver\'s licenses and road tax and customs clearance for incoming shipment. When required, completes formalities in respect of /for applications for visa, Ministry of Foreign Affairs Identity Card (MFA-ID), insurance claims, customs clearances, etc.
• Controls receipt, storage and issuance of consumable supplies, ensures that the storage is kept and maintained in order (cleans and secured) with special emphasis on safety from bad elements, wear and tear; etc.
• Initiates correspondence and enquiries pertaining to office supplies and equipment kept in the office storerooms.
• Conducts regular physical inventories of all office supplies, stationeries and hospitality stocks kept on the premises, including non-expendable supplies.
• As a back-up, monitors the work of outsourced service (housekeeping, maintenance) contractors including work schedules and accomplishments to ensure completion of assignments and full complement at all times.
• Provides support in the routine aspects of logistics support to conferences, meetings, seminars, workshops held in GSC.
• Performs typing and filing functions in support of functional areas of assignment.
• As a back-up, manages the daily agenda for the office driver.
• Designs/oversees routine data collection for issues pertaining to staff-related surveys within the GSC and its staff.
• Replaces other colleagues within the unit i.e. Receptionist when required.
• Back-up for Security and Facilities Assistant during his/her absence in taking photos of new staff and issuing access badges to new staff members, visitors and consultants.
• Performs other related duties as required.

REQUIRED QUALIFICATIONSEducationEssential: Completion of secondary school education or equivalent.ExperienceEssential:

• At least 5 years of relevant work experience in the area of general office/ administrative work or,
• 4 years with first level university degree or,
• 3 years with an advanced university degree.

SkillsEssential:

• Good knowledge of word processing, spread sheets and databases.
• Strong organizational skills, flexibility and capability of working under pressure.
• Detailed-oriented and accurate.

Desirable:

• Experience in integrated management systems.

WHO Competencies * Teamwork

• Respecting and promoting individual and cultural differences
• Communication

Use of Language SkillsEssential:

• Expert knowledge of English.

REMUNERATIONWHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at MYR 54,648 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level including those of a temporary nature.

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link:

. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (

) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the

into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO\'s operations please visit:

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO\'s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at

.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

• In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications:

World Health Organization