Job Description

Due to the Group\xe2\x80\x99s recent Resort acquisition which caters for, amongst other activities, accommodation, F&B, river cruise, water sports, beach sports, snorkeling, camping, boat transfer, and other island resort centered activities, we are currently looking for experienced and dedicated individuals to join our team. Prior island resort operations experience is essential. Responsibilities:- \xe2\x80\xa2 Reports to the Operations Manager. \xe2\x80\xa2 Responsible to assist the OM with the overall resort operations. \xe2\x80\xa2 Exposure to island resort operations & maintenance, accommodation, water sports & recreation, snorkeling, boat transfer, F&B, and related a prerequisite. \xe2\x80\xa2 Be engaged with all resort departments daily providing leadership and assistance to optimize operational efficiency. \xe2\x80\xa2 Responsible for practicing, supporting, and promoting high expectations for professionalism, hospitality, and positive guest interactions. \xe2\x80\xa2 Supervise and direct various guest service departments focused on overnight guest operations \xe2\x80\xa2 Quickly respond to and resolve guest complaints and incidents and complete all required reporting documentation. \xe2\x80\xa2 Lead and participate in resort security functions throughout the year including nightly security rounds, manager-on-duty program, and respond to any after-hours resort needs. Qualifications:- \xe2\x80\xa2 Candidate must possess at least a Diploma or Degree in resort/hotel management, recreation watersports management, or equivalent. \xe2\x80\xa2 Must be able to communicate (read and write) in Mandarin and English. The target market would include China, Taiwan, Hong Kong Tour GITs, FITs, and locals. \xe2\x80\xa2 At least 5 years of exposure in the related field. \xe2\x80\xa2 ISO and IT literate.
We are a Group of fast growing companies HQ-ed in Kota Kinabalu, Sabah with diversified businesses in Malaysia , India, Netherlands, UK, China, Australia and other parts of the World. Presently, JSK Group has presence and businesses in Property Development, Construction, Manufacturing, Broadband Service Provider, International import & Export, Resort Hotel / Serviced Apartments, Capsule Hotel, Plantation, Fruit Farm, water Sports, Scuba Diving and the Tourism industry.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5