Job Description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world\xe2\x80\x99s most international company?
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASKS

• Portray a professional, courteous and helpful attitude in all dealings with internal and external customers.
• Prepare declarations as required and take responsibility for the lodgment of declarations with the authorities.
• Ensure that the levels of pre-clearance/pre-release of shipments is maximized.
• Ensure that gateway operations agents maintain a professional image to both internal and external contacts.
• Manage the work of a Customs Clearance team to ensure accurate preparation of Customs declarations and the timely lodgment of those declarations.
• Review the work of the team incorporating a risk management approach.
• Contribute to team effort to ensure the attainment of both inbound and outbound shipment clearance, efficiently within clearance performance targets and transit time.
• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
• Consult performance appraisal.
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.

• Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
• Well- developed relationship skill and ability to network with multiple levels of an organization and other business units.
• Diploma (or equivalent).
• Line Trainer certified.
• 2-3 years operations experience, preferably within transportation or logistics industry.
• IATA Dangerous Goods Acceptance Certification.

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.

DHL