Customer Service Administrator
Johor - Selangor, Malaysia
Job Description
- Proven customer support experience or experience as a Client Service Representative
- Must possess at least SPM, Diploma, Bachelor\'s Degree, Post Graduate Diploma
- Excellent verbal and written communication skills
- Proficient in Microsoft Office
- Customer orientation and ability to adapt/respond to different types of characters
- Must be organized and detailed oriented
- Ability to multi-task, prioritize, and manage time effectively
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions, process customer accounts, and file documents
- Provide accurate, valid, and complete information by using the right methods/tools
- Identify and assess customers\' needs to achieve satisfaction
- Troubleshooting common issues with a product or service
- Basic Salary RM1,900-RM2,200 + Other Allowances + SOCSO, EPF & EIS
- 5 working days only for Selangor (Monday - Friday: 9:00 am - 6:00 pm)
- 6 working days for Kluang, Johor (Monday - Saturday: 9:00 am - 6:00 pm)
- Allowance Provided
- EPF / SOCSO / PCB
- Training Provided
Ricebowl
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Job Detail
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Job IdJD1052750
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohor - Selangor, Malaysia
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EducationNot mentioned