Customer Service And Planning Specialist

Bayan Lepas, Pulau Pinang, Malaysia

Job Description


  • Possess Degree in Business Studies or its equivalent with 8 to 10 years of related experience
  • Excellent command Mandarin writing and speaking
  • Oracle or SAP system experience will be an added advantage
  • Strong communication and good interpersonal skills
  • A meticulous, organized and resourceful team player
  • Able to work independently with minimal supervision
  • Able to do Weekend/Public Holiday support when required
Responsibilities

Customer Service
  • Process orders for materials from sales staff or direct customers\' contacts
  • Update order information into the ERP System
  • Coordinate with suppliers regarding order status, shipping dates, prices, product availability and back orders
Planning
  • Plan, schedule and monitor the movement of materials through the production cycle
  • Determine material\'s requirements from engineering and production schedules
  • Coordinate the efficient movement of materials with purchasing, production and engineering
  • Responsible for procurement business system data input and integrity; creates and maintains bills of material and parts/commodities numbers in supply chain management or other enterprise-wide systems
  • Provide administrative and clerical support specifically related to supply chain and procurement department activities
  • Evaluate customer support commitments to ensure customer requirements are met
  • Serve as liaison between sales and operations teams to provide data analysis for inventory planning; and participates in process/rating improvement efforts
  • Coordinate cross-functional teams through meetings and progress measurement activity to achieve both on time and within budget
  • Other duties as assigned
Benefits
  • Transport allowance
  • Mobile allowance
  • Weekend / PH allowance
Additional Benefits
  • Medical and Hospitalisation Leave
  • Annual Leave
  • Allowance Provided
  • Training Provided

Ricebowl

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Job Detail

  • Job Id
    JD947918
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    5000 - 7500 per month
  • Employment Status
    Permanent
  • Job Location
    Bayan Lepas, Pulau Pinang, Malaysia
  • Education
    Not mentioned