Customer Service
Bandar Baru Bangi, Selangor, Malaysia
Job Description
MohonKelayakanRequirements
- Working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
- Experience in automotive (good advantage)
- Possess good telephone etiquette with a smiley voice.
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, prioritise and manage time effectively
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company\'s service standards.
- Effectively manage large numbers of incoming whatsapp & call
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Annual leave and sick leave
- Bonus
- KWSP and SOCSO
- Medical & Insurance Coverage
- Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
- Career Progression opportunities - you maybe able to get promotion easily.
Maukerja
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1054702
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationBandar Baru Bangi, Selangor, Malaysia
-
EducationNot mentioned