Customer Service (beautician)

Johor Bahru, Johor, Malaysia

Job Description


  • Proficiency in computer skills and familiarity with CR M software is desirable.
  • Positive attitude and willingness to learn and grow in a dynamic team environment.
  • Proficiency in Mandarin is advantageous.
Responsibilities
  • Providing introductory information to prospective and new customers
  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
  • Following up with clients or customers by phone or email to check that they\'re still satisfied with their purchases and services
  • Letting patrons know about additional products or services that might benefit them
  • Determining the quickest, most effective ways to answer a client\'s or customer\'s questions
  • Escalating queries and concerns, when necessary
  • Troubleshooting common issues with products or services
  • Working with management to find appropriate solutions to problems
  • Handle daily routine like clean-up salon.
  • Experience in facial treatment skills
  • Handle machines such as 810 hair removal, oxygen machine, etc.
  • Able to consult. Knowledgeable in skin analyzing
Benefits
  • Company Trip
  • Bonus
  • Incentive
Additional Benefits
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Training Provided
  • Overtime Pay
  • Performance Bonus
  • Flexible Working Hours
  • Allowance Provided
  • Annual Leave
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Job Detail

  • Job Id
    JD1037265
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, Johor, Malaysia
  • Education
    Not mentioned