Customer Service (call Center/telesales)

Petaling Jaya, Selangor, Malaysia

Job Description


Location: Petaling Jaya, Selangors:

  • Generate sales over the phone.
  • Maintain good customer relationships with existing and potential customers
  • Provide correct information about the company, product, services rendered, cost, and charges (if any) throughout the conversation.
  • Ensure that customers are treated with courtesy and are highly valued.
  • Reach out to leads as necessary to inquire about and update the status of sales, payments, and financial/banking details related to the application.
  • Update customer information in the database, keep records of calls, and sales, and note any useful information.
  • attend any Customer Experience Department meeting, discussion, training, etc. as and when required.
  • Refer to Superior in the event of any potential issues or business risks while dealing with potential leads.
  • Undertake any additional duties as assigned by management from time to time
Job Requirements:
  • Candidate possesses Diploma/ Bachelor Degree in Business Administration, Sales, or relevant field related preferred.
  • At least 1 year of working experience in the related field.
  • Familiar in sales reports and sales records.
  • Communication and negotiation skills.
  • Patient and friendly personality.
  • Can speak both Bahasa and English well.
  • Permanent positions available.
Working hours:
  • Monday \xe2\x80\x93 Friday (8.30am \xe2\x80\x93 5.30pm)
  • Saturday work from home
Others Information:For those who have what it takes, please send in resume to:
Consultant: Wei Li
Email:Agensi Pekerjaan & Perundingcara Bright Prospect Sdn BhdNo, 18, 2nd Floor, Jalan 14/14,
46100 Petaling Jaya,
Selangor
Tel : +603-7954 8440Lot No.28-03, 28th Floor, Public Bank Tower,
No.19, Jalan Wong Ah Fook, 80000 Johor Bahru, Johor.
Tel : 607 -2233 228

Bright Prospect

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Job Detail

  • Job Id
    JD1036866
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2500 - 3000 per month
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned