Customer Service

Cheras, Kuala Lumpur, Malaysia

Job Description


  • To be successful in this role, you will need to be patience, passionate on Hotel line, problem solving skill and etc.
  • O\'level, A level, Diploma, Degree
  • Fresh graduates are welcome
  • Can speak in English, B.Malaysia and Mandarin
  • Microsoft Office, Google Sheets & Google Docs
  • High communication skill on both speaking and writing
  • Able to work on public holiday (replacement leave provided)
  • On call after office hour (allowance provided)
ResponsibilitiesThis role will be part of the management which need to handle the customers from pre-stay to after-stay, and make sure the customers are satisfy through out the period.
  • Handle customer enquiries/bookings
  • Handle customer check in / out process (by phone whatsapp)
  • Arrange cleaner on room cleaning
  • Prepare daily report to Manager
  • Administrative work
BenefitsOther than salary, this role will be able to enjoy the below:
  • Swimming pool and gym access
  • Promotion to higher level of management
  • Leader support and team back up
  • Office and home base working rotation
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Job Detail

  • Job Id
    JD1034248
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cheras, Kuala Lumpur, Malaysia
  • Education
    Not mentioned