Job Description

Position: Customer Service & Indoor Sales Executive
Location: MMW Bone Alignment Centre, Bandar Bukit Raja, Klang

About Us:

MMW Bone Alignment Centre provides natural, non-invasive treatments through traditional Chinese martial art bone-setting and therapeutic techniques. We help individuals recover from sprains, misalignments, slipped discs, scoliosis, sciatica, and long-term pain -- all without surgery, medication, or injections.

Responsibilities:

Handle client enquiries via WhatsApp, social media, calls, and walk-ins. Clearly explain treatment options, pricing details, and available packages. Engage potential customers to generate sales for treatments and professional training courses. Conduct follow-ups to ensure clients continue and complete their therapy plans. Keep accurate records of patients, enquiries, and sales activities. Prepare documents, letters, and marketing materials as needed. Achieve personal and team sales goals while maintaining excellent service standards. Deliver exceptional pre- and post-treatment support to strengthen client relationships. Promote the centre's wellness services, therapies, and training programmes. Work closely with the marketing and operations teams to support campaigns and promotions. Stay informed on industry updates, market trends, and competitors. Collaborate effectively with practitioners and team members to ensure smooth daily operations.

Requirements:

Minimum 2 years of experience in customer service or sales (preferably in healthcare or wellness). Excellent communication and interpersonal skills with strong client engagement ability. Organized, proactive, and able to multitask in a dynamic environment. Independent, self-driven, and a strong team player. Fluent in Bahasa Malaysia and English; Mandarin or local dialects are an added advantage. Able to work

6 days

a week, including

weekends

.
Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM4,000.00 per month

Language:

Mandarin (Preferred) Bahasa (Preferred)
Work Location: In person