Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-47a6e178>Customer Service ExecFollowMYR2,400 - MYR3,500 Per Month,Fast ResponseFewer than 40 applicants. You still have a chance!Posted 2 hours ago xe2x80xa2 Closing 5 Jan 2025Fewer than 40 applicants. You still have a chance!SaveApplyRequirements

• We have 2 seperate brands , KETOCAKE - Sugarless cake and CAKETELLA - Alcohol cake.
• 2 Different outlets, next to each other.
• Fluent in English (advanced level).
• Available to work Monday to Saturday, 8am to 6pm. Sundays are for recovery! ( 5 working days).
• Must have critical thinking skills to solve customer issues and provide creative solutions.
• Have fun at work.

Responsibilities

• Communicate Customer Enquiry via Whatsapp, Social Media, Phone Calls.
• Handle Delivery order and Packaging.
• Handle Complaint with appropriate solutions.
• Ensure Customer Satisfaction and Operation Efficiency.
• Communicate with Production Team to Ensure Operation Efficiency.
• Liase with customer & Runner face to face to ensure they gotten the correct orders.

Benefits

• We're a fun and youthful company that knows how to party. If you're ready to have some fun while getting the job done, you'll IT right in.
• Bonuses? Check! We appreciate hard work and dedication, so we offer two bonuses a year to reward our superstar employees.
• EPF/SOCSO.

Additional Benefits

• 5 Working Days

SkillsReceive Complaints Resolving Conflict Customer service Phone Skills Listening Multi-tasking Customer Inquiries Communication Skill Customer SatisfactionImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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