Customer Service Executive/officer (klia)
Sepang, Selangor, Malaysia
Job Description
Ensure dedicated customer requirements are met timely and complaints resolved amicably.
Customer Service & Control Tower
- Review Bollor\xc3\xa9 Logistics performance and quality indicators which have been contracted with customer.
- Control tower support: SOP update, contractual rates update.
- Preparation of meetings with customer: analysis, reporting, charts.
- Develop and implement the sales action plan by monitoring the control tower team and the network.
- Follows the direction of Program Manager for the action plan.
- Carrying out any other request made by the Program Manager.
- Carrying out any other request made by their manager.
Technical
- Minimum of 1-2 years\xe2\x80\x99 experience in customer service function
- Excellent communication
- Team player
- Rigorous
- Excellent inter-personal skills
- Organized
- Responsive
- Fluent in English + local language
- French speaking is a bonus
You will enjoy:
- Dental
- Medical
- Birthday Leave
- Festival Leave
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Job Detail
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Job IdJD1003940
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2500 - 3500 per month
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Employment StatusPermanent
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Job LocationSepang, Selangor, Malaysia
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EducationNot mentioned