Customer Service
George Town, Malaysia
Job Description
Work experience:
- Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with
- Call centre experience is not a \xe2\x80\x98must\xe2\x80\x99 but would be a distinct advantage
- Customer Service orientation.
- Customer Results/Solutions focussed.
- Customer Expectations Management.
- Active Listening Skills.
- Ability to handle queries and objections in a professional manner.
- Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the \xe2\x80\x98extra mile\xe2\x80\x99 for self-improvement.
- Emotional intelligence and ability to stay calm when customers are stressed or annoyed.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude, and composed communication in
- Must be able to speak, read and write in (Simplified) Chinese or Cantonese
- George Town: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- Customer Care Specialist: 1 year (Preferred)
- Mandarin (Required)
- English (Required)
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Job Detail
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Job IdJD994849
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGeorge Town, Malaysia
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EducationNot mentioned