Customer Service
Johor, Malaysia
Job Description
MohonKelayakan
- Communication skills in Mandarin would be an added advantage
- Strong problem-solving abilities and patience.
- Ability to work in a fast-paced environment.
- Proficient in using RM software and Microsoft Office.
- Strong multitasking and time management skills.
- Ability to work independently and as part of a team.
- Previous experience in customer service or related roles is preferred.
- Handle incoming customer inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve customer issues, complaints, and escalations efficiently.
- Document customer interactions in the company\'s RM system.
- Maintain a high level of customer satisfaction through professional and friendly service.
- Collaborate with other departments to resolve complex issues.
- Follow up with customers to ensure their needs are met.
- Health Insurance
- Dental Insurance
- Optical Claim
- Salary Increment
- Performance Bonus
- Free Laptop/Phone for Work
- Sick Leave
- Annual Leave
- Maternity Leave
- Bereavement Leave (paid time off to cope with the loss of a loved one)
- Flexi Working Hours
- Professional Career Development (training programs, workshops, conferences to enhance skills)
- Company Activities (team building, outings, social gatherings)
- Staff Appreciation & Rewards
- Fun Entertainment Environment
- Nearby Public Transportation (LRT)
- Work-Life Balance
- Casual Wear
Maukerja
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1060216
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationJohor, Malaysia
-
EducationNot mentioned