Job Description

• Applicants with at least SPM qualification and working experience in the service field will be welcome to apply
• Proficient in computer Internet knowledge and software Microsoft Word & Excel computer operation and all Windows operating systems.
• Applicants must be willing to work a shift system
• Applicants who can start work immediately are preferred (full salary on-the-job training)
• Have good and professional communication skills, writing skills
• Able to communicate in Mandarin and English
• Ability to work within a team
• A sense of responsibility and the ability to work without supervision when necessary.

• Happy to call all potential clients
• Convince potential customers to purchase products or services
• Explain products or services in detail and answer customer inquiries about sales presentations
• Continuously achieve sales targets according to assigned projects
• Actively interact with the company on new products, Q&A and promotion directions
• Provide customer service through mobile phones and instant messaging platforms, communicate effectively with customers and entertain customer inquiries about products.
• Able to resolve customer complaints smoothly and formulate responses and solutions in a timely manner. Refer complaints to supervisors for handling when necessary
• Monitors the website, manages client accounts and transaction process reporting, social media, handles detailed information on inquiries, complaints, comments, and actions taken.
• Provide all customers with a good service attitude, appropriate interactions and follow up on each customer\'s report
• Basic department administrative work and interaction and communication between some personnel

• EPF and SOCSO
• There will be opportunities for salary increases every year
• Annual leave
• Salary range: (base salary + allowance + commission)
• Shift allowance and overtime pay will be paid accordingly

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Overtime Pay
• Bonus

Ricebowl